Hollywood casino amphitheater vip club
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Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Signs larger than 8. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests' view of the performance.
All signs must be appropriate in nature and not be a distraction to the artist. The Club Fitness Box Office is located by at the front of the parking lots, near the ticket gates.
It is open from February thru the end of our concert season. All tickets can be purchased via www. Normal Box Office Hours are: Day of show Box Office Hours are: Unless Elite Parking is purchased, buses are considered an oversized vehicle and parked at the back of the parking lots if remaining on site during the event.
If purchasing Elite Parking for your oversized vehicle, you must purchase the number of spaces your vehicle occupies. Buses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge.
All busses will be boarded by our security staff to ensure no underage drinking is taking place on the bus.
If there is any underage drinking, the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance.
Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 3 inches - it will be considered a professional camera and will not be allowed in.
Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available.
Refunds will be available at the point of purchase. Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phone usage may not be allowed due to artist requests.
All of our events are all ages. Children 24 months and under do not require a ticket, but must sit on a parent's lap.
Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive.
The venue will not secure weapons and will take no responsibility for any weapons left in vehicles. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda Pepsi Products , water and Red Bull.
There are many new offerings available at our concessions kiosks and plaza vendors with fresh locally-sourced produce adorning your selections.
Smaller stands and portable concessions may be cash only. See ATMs for locations on site. All merchandise stands take all major credit cards.
Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth located in the Front Entry Plaza, next to our Welcome Center.
Guests are permitted to bring in one 1 factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations.
Aluminum bottles, refillable plastic water bottles and CamelBaks are permitted, but must be empty upon entry. Please let the parking staff know that you are dropping someone off and they will direct you.
Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show.
When returning to the parking lot for pick-up, please enter at Parking Gate 5. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot.
Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue. In the event of an emergency while on site, Hollywood Casino Amphitheatre - St.
Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues.
In the event of a weather emergency, we will communicate with guests that are inside of the venue as well as guests on their way to the venue.
Please follow our Facebook page for the latest developments on event days. The venue begins hiring for each season in early February. If you are interested in working for the venue please visit:.
The United Healthcare Fast Lane is also located in this area, and is the furthest gate on the right. You must have your Fast Lane pass or show your United Healthcare membership card to utilize this gate.
All guests using this gate must be VIP guests and have the appropriate ticket. The Hollywood Casino shuttles will drop off at the Hollywood Casino gate.
All guests riding the shuttles will be required to show their issued wristband for entry and exit through this gate and access to the casino shuttles.
If you need assistance while at an event please visit our guest services areas located at the Welcome Center in the Front Entry Plaza and the Guest Services Booth, located in the Red right side Plaza.
We cannot guarantee that any package or letter will be given to an artist. We are not responsible for returning anything that is sent to the venue for an artist.
Fast Lane Gates are located at the main ticket gates to the right of the box office windows. Ticket gate times vary, but are usually minutes prior to show time.
Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.
If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction.
If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. If you need additional assistance while you are here please make sure you let us know.
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device.
Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event.
We need at least 2 weeks notice to secure an interpreter. We can be reached at There are twenty-one 21 hotels in the Maryland Heights area.
The general lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.
There are no assigned seats on the lawn. New to our venue are reserved lawn upgrades. These upgrades are available to purchase in advance at livenation.
Specially designed lawn chairs are available for rent - while supplies last. Purchase your lawn chair rental in advance to receive a discounted rate.
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.
If you lose an item while you are at an event- you can visit our Guest Relations Booth located in the Red right side Plaza, near the VIP Club, to see if it has been turned in.
You may call our administrative offices at to see if it was turned in after the show. Any media inquiries need to be directed to our local Live Nation office at First Aid is located in the Blue left Plaza.
We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please notify security at the Front Entry Plaza and our medical staff will be notified to assist you.
If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.
Merchandise will be available for all concerts at our merchandise booths located in the Front Entry Plaza, Red right Plaza and Blue left Plaza.
For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise.
Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.
Motorcycle parking is located in our parking lot near A2. There is no additional fee for motorcycle parking. There is no overnight parking permitted at the venue.
Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense. Guests must have a pass to be on the parking list to access the premium parking lots.
This can be purchased prior to the show via www. Elite Parking is located near the A1, A3, and A5 areas of the parking lot..
Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property.
We do not allow conceal and carry weapons to be brought onto our property nor we will secure them. If you are interested in purchasing a box, season seats or club access for the season please contact our PSS department at Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.
This is part of Earth City, bus 34 route. For drop off and pick-up times, please visit Metro's bus schedule. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.
Louis participates in a venue-wide recycling program. You will find recycling bins located thoughout the venue.
Please recycle where possible. Our main restrooms buildings are located in the Red right and Blue left Plazas near the large concession stands.
Additional port-o-potties are available in the walkways to and from the Front Entry Plaza if needed. Scalping or reselling tickets is strictly prohibited on the property of the venue.
Any guest caught selling tickets on property will be turned over to local law enforcement. All bags are subject to inspection.
If you have a medical reason for not wanting to be searched via metal detectors, please request to speak to our Security Supervisor to escort you to our First Aid station.
A diagram of our venue seating chart is available here. Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment.
All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Hollywood Casino offers shuttle service to and from each show. All Hollywood Casino Shuttle Pass recipients will receive a voucher.
The voucher must be exchanged inside Hollywood Casino across from Final Cut Steakhouse on the night of the concert for a wrist band. I strongly recommend spending a little more on tickets and getting the VIP tickets.
There is a separate VIP lounge and the bathrooms are nicer with shorter lines. The drink prices are the same as are food prices.
I recommend getting a honey Jack lemonde. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
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